Warehouse Operations Leader
Napa, CA 94558
This position serves as the primary liaison for all of our client's warehouse management operations. This includes the team management for wine inventory control, direct-to-consumer wine and wholesale wine fulfillment, processing of shipments in salesforce.com, and resolution of client/partner issues. The ideal candidate will be responsible for handling multiple inventory warehouses and business and compliance systems. Strong organizational, record-keeping skills, and the capacity to understand and manage orders using a variety of technology-based systems is essential. The Warehouse Operations Leader will seek to constantly increase the company's efficiency in fulfillment management and consistently communicate these best practices to the company's internal team.
Collaborate and coordinate with internal team members on optimization of wine inventory by location, with the goal of minimizing out of stock scenarios or order delays.
Manage the processing and fulfillment of all direct-to-consumer and wholesale wine orders and record all sales and tracking information in the company's CRM system.
Oversee special labeling and repackaging projects as needed for direct-to-consumer and wholesale wine orders.
Manage the processing and fulfillment of all applicable art and design shipping opportunities and record all tracking information in the company's CRM system.
Collaborate with art and design operations team to provide support, as needed.
Perform and record monthly/annual inventories at multiple warehouse locations.
With the Sales Operations Director and accounting team, review and reconcile all ending inventory levels for specific periods.
1-3 years warehouse (or comparable) leadership experience.
Forklift experience with certification, or ability to be certified.
Proficiency in Microsoft Office applications (i.E., Word, Excel, Outlook) and web-based CRM applications.
Experience in ShipCompliant software and general compliance oversight.
Experience with FedEx, UPS, GSO, and third-party logistics.
Strong familiarity with computerized inventory and fulfillment programs.
PERSONAL SKILLS AND COMPETENCIES:
Motivated team player
Clear leadership and positive attitude
Strong verbal and written communication skills required
Strong attention to service detail
Clear ability to multi-task numerous projects at one time
Valid CA Driver's license
Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time
This job is a great opportunity for someone who is skilled in inventory management and order fulfillment and who enjoys working as a team to ensure process efficiency.
Hire Date: March 11, 2011
Favorite restaurant: Zen, Alameda
Words to staff by: “Longevity, reliability, availability, flexibility”
Words to work by: “Make a positive difference”
Dream vacation: Fiji
Something few people know about me: I rowed for a whaleboat team in San Francisco