Tasting Room Sales and Hospitality

Yountville, CA 94599

Posted: 10/18/18 Industry: Not Determined Job Number: 00002MGC Pay Rate: 16.00
This position is primarily responsible for creating a memorable experience for guests in the Tasting Room by assisting them with thorough knowledge about the wines and winery history.

Duties and Responsibilities:
- Greet all visitors and pour wines for tasting
- Create a memorable experience for guests
- Sell wine and wine club memberships based on monthly goal
- Describe wines and winery history; answer visitor's questions about wines
- Provide general tourist information
- Handle routine sales transactions that include operating the register and accounting of daily sales
- Assist with display and stocking of retail items and wines
- Assist in maintaining cleanliness of facilities
- Assist with special events as needed
- Represent the winery at outside functions as needed
- Acquire and maintain thorough knowledge of the winery and its wines
- Understand and properly process winery specific order requests
- Prepare food and wine pairings
- Perform other duties as assigned by manager

Required Skills:
- Commitment to excellence and high standards
- Proficient on the computer (familiar with POS systems, Microsoft Office)
- Excellent verbal communication skills
- Excellent presentation skills
- Ability to manage priorities and workflow
- Professional appearance and demeanor
- Excellent customer service skills
- Wine related experience is preferred
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