Senior IT Technician Network Administrator

Napa, CA 94558

Posted: 09/20/24 Industry: Technical/Engineering Job Number: 126736 Pay Rate: 71,424.00 - 95,748.00

Job Description

Senior IT Technician Network Administrator

Job Location: Napa, California

Pay Rate: $71,424.00-$95,748.00/Year

Job Type: Direct Hire

Schedule: Monday - Friday, 8am-5pm (hours may vary)

Description of Position:
Are you an experienced Senior IT Technician with a background in network administration? We have an excellent direct hire opportunity in Napa for a skilled individual ready to advance their career. As a Senior IT Technician Network Administrator, you will be responsible for maintaining and optimizing our client's network infrastructure, ensuring efficient and secure operations. This role requires a strong problem-solver who can independently manage multiple priorities in a dynamic environment.

Duties and Responsibilities:
  • Provide Helpdesk support for all agency computers, including hardware and software.
  • Ensure all support tickets are resolved within agreed-upon service level agreements (SLAs).
  • Primary support and maintenance for the client database (SANDIS) and the AS/400 computer system.
  • Provide 2nd tier support to IT Technicians 1 and 2, developing documentation and knowledge-base articles.
  • Escalate complex issues to the IT Supervisor as necessary.
  • Design, configure, and maintain LAN, WAN, VPN, and wireless networks.
  • Monitor network performance, security, and reliability, making necessary adjustments.
  • Install and configure network hardware and software, including routers, switches, firewalls, and servers.
  • Manage network user accounts, permissions, and access rights.
  • Troubleshoot network issues to minimize downtime.
  • Ensure compliance with security policies and regulations.
  • Monitor network traffic to identify areas for improvement.
  • Collaborate with IT teams and other departments for efficient resource utilization.
  • Maintain accurate documentation of network configurations and equipment.
  • Recommend and implement system upgrades.
  • Maintain security by monitoring systems for vulnerabilities and mitigating risks.
  • Troubleshoot issues with email delivery, authentication, hardware, software, and printer networks.
  • Perform daily monitoring and maintenance of agency backups, including IBM Power 8.
  • Provide Office 365 training and support for mobile devices.

Minimum Education and Experience:
  • Bachelor’s degree in computer science, information technology, or a related field with certifications.
  • 3-5 years of experience in network administration or a related field.
  • Strong knowledge of network protocols such as TCP/IP, DNS, DHCP, and SNMP.
  • Experience with network routers, switches, firewalls, and VPNs.
  • Proficiency in network monitoring and troubleshooting tools.
  • Knowledge of security protocols and best practices.
  • Excellent communication and teamwork skills.
-OR-
  • Equivalent to graduation from high school with a minimum of 5 years of network administration experience, supplemented by relevant courses and certifications.

Special Requirements:
  • Must provide personal transportation or access to reliable transportation during and after work hours.
  • Must have minimum automobile liability insurance as required by California law.
  • This position will primarily be based in the office, with the possibility of remote work.

Benefits:
  • CalPERS Retirement Plan
  • CalPERS Medical Insurance Plans with generous employer contributions
  • Dental and Vision Insurance
  • Flexible Spending Accounts for Medical and Dependent Care
  • 100% Employer Paid Life Insurance
  • Generous vacation and sick accrual policies
  • Employee Referral Reward Program
  • 15 Paid Agency Holidays per year
  • CalPERS 457 Supplemental Retirement Plan
  • Bilingual language differential pay

Description of Company:
You will be supporting a disability services and support organization in Napa County, California.

Similar Positions:
IT Systems Administrator
Network Engineer
IT Support Specialist
Systems Analyst
IT Infrastructure Manager
Senior Network Engineer
Systems Administrator

Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."

For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
  • Stockton - (209) 307-6115 
  • American Canyon - (707) 552-7800
  • Sonoma - (707) 939-2800

Meet Your Recruiter

Camila Matthews
Senior Staffing Coordinator, CSP

Camila is a fan-favorite that takes time to appreciate the important people in her life. She lives and works to make a positive difference. In another life, she would be a realtor on House Hunters. Earlier in this life, she rowed for a whaleboat team in San Francisco!

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About Napa, CA

Ready to take your career to new heights? Explore our job opportunities in and around beautiful Napa, California! Known for its world-renowned vineyards, stunning scenery, and vibrant cultural scene, Napa offers a unique blend of career growth opportunities and a relaxed lifestyle. Imagine working in the heart of wine country, surrounded by rolling hills, hot air balloons floating in the sky, and top-rated restaurants showcasing the region's farm-to-table cuisine. With its proximity to iconic landmarks like the Napa Valley Wine Train, Oxbow Public Market, and the Uptown Theatre, as well as countless art galleries and outdoor recreation areas like Skyline Wilderness Park, Napa is the perfect place to blend work and play. Don't miss out on the chance to be part of this dynamic community – check out our job listings today!