Seasonal, Full-Time Tasting Room Associate

Rutherford, CA 94573

Posted: 07/21/19 Industry: Winery Operations Job Number: 00002PPJ Pay Rate: 18.00
A fun, family-owned winery in Napa is seeking full-time tasting room associates to join them for the busy season, through October. This position includes tips and sales commission for wine club sign ups.

Essential Duties and Responsibilities include but are not limited to the following:
Provide guests with a memorable and unique experience through:
Personal greetings and farewells, using guest's names whenever possible
Enhanced education about this winery's history and wines
Anticipation of guests needs in the areas of sales, service and concierge services
Developing relationships with guests to stimulate repeat visits and future sales
Assist guests with wine tasting, education and purchases.
Sell wine and accessories to guests/customers.
Provide excellent customer service, in person or over the telephone.
Conduct tours for both public and trade groups
Prepare the tasting room for each day's activities and clean up at day's end (following the opening and closing procedures).
Stock both Tasting Rooms with wine, supplies, glasses, bags etc. Prepare gift boxes and merchandise daily.
Assist as needed with pulling, packaging and shipping retail and wholesale orders.
Assist Hospitality Manager on an as needed basis.
Assist in events that are held off and on premise as requested.

Requirements
Must be 21 years of age
Must be able to lift 45 lbs frequently
Knowledge of wine and wine tasting practices
Ability to generate sales
Anyone with hospitality experience is eligible. This is a high energy work environment. Must be able to deal with multiple customers at a time with the highest level of customer service and a smile.

Submit resumes to Rosie, Yannick, and Chris.

Matt Thacker
Sourcing Specialist

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