Seasonal, Full-Time Tasting Room Associate
Rutherford, CA 94573
Essential Duties and Responsibilities include but are not limited to the following:
Provide guests with a memorable and unique experience through:
Personal greetings and farewells, using guest's names whenever possible
Enhanced education about this winery's history and wines
Anticipation of guests needs in the areas of sales, service and concierge services
Developing relationships with guests to stimulate repeat visits and future sales
Assist guests with wine tasting, education and purchases.
Sell wine and accessories to guests/customers.
Provide excellent customer service, in person or over the telephone.
Conduct tours for both public and trade groups
Prepare the tasting room for each day's activities and clean up at day's end (following the opening and closing procedures).
Stock both Tasting Rooms with wine, supplies, glasses, bags etc. Prepare gift boxes and merchandise daily.
Assist as needed with pulling, packaging and shipping retail and wholesale orders.
Assist Hospitality Manager on an as needed basis.
Assist in events that are held off and on premise as requested.
Must be 21 years of age
Must be able to lift 45 lbs frequently
Knowledge of wine and wine tasting practices
Ability to generate sales
Submit resumes to Rosie, Yannick, and Chris.