Seasonal, Full-Time Tasting Room Associate
Rutherford, CA 94573
Job duties and responsibilities include but are not limited to the following:
Provide guests with a memorable and unique experience through:
-Personal greetings and farewells, using guest's names whenever possible
-Enhanced education about this winery's history and wines
-Anticipation of guests needs in the areas of sales, service and concierge services
-Developing relationships with guests to stimulate repeat visits and future sales
-Assist guests with wine tasting, education and purchases.
-Sell wine and accessories to guests/customers.
-Provide excellent customer service, in person or over the telephone.
-Conduct tours for both public and trade groups
-Prepare the tasting room for each day's activities and clean up at day's end (following the opening and closing procedures).
-Stock both Tasting Rooms with wine, supplies, glasses, bags etc. Prepare gift boxes and merchandise daily.
-Assist as needed with pulling, packaging and shipping retail and wholesale orders.
-Assist Hospitality Manager on an as needed basis.
-Assist in events that are held off and on the premise.
-Must be 21 years of age
-Must be able to lift 45 lbs. Consistently
-Have prior knowledge of wine and wine tasting practices
-Have the ability to generate sales