Sales Support Representative
Benicia, CA 94510
Our client, a biomass distillation equipment supplier for the essential oil industry in Benicia, is a relentless innovator and leader in providing creative solutions to the challenges facing extraction industry professionals today. The growing team is looking to hire a Sales Support Representative to assist the executive sales team in providing sales and retail support to prospective and existing customers. Inside sales experience is required, and a willingness/desire to work in a start-up environment is a must. There is 100% growth potential with this company and professional advancement into a external sales role with commission/bonus plan if desired. Intrigued? Apply today!
-Processing new sales leads from prospective customers
-Managing all communications between the sales team and their clients
-Monitoring customer accounts and troubleshoot technical issues regarding the product
-Providing data and reports to help the sales team
-Keeping track of sales targets
-Answering phone calls and emails from current and prospective customers
-3-5 years of Inside Sales experience, preferably with a company that sells complex machinery
-Ability to fully study and learn every aspect of the product that is sold
-Be able to explain technical and complex details to customers regarding the product
-Possess excellent troubleshooting skills
-Have impeccable customer service and communication skills
-Intermediate proficiency in Microsoft Office
Hire date: November 2015
Alma Mater: University of San Francisco
Favorite restaurant: Harmony
Words to staff by: Eliminate the impossible, what’s left must be true.
Words to work by: Success is the sum of small efforts repeated daily.
Dream vacation: Japan
Something few people know about me: I collect heavy metal vinyl recordings.