Customer Success Specialist

Napa, CA 94558

Posted: 09/07/24 Industry: Customer Service Job Number: 126330 Pay Rate: 30.00-33.00

Job Description

Customer Success Specialist

Job Location: Napa, California

Pay Rate: $30-$33/hour

Job Type: Permanent

Schedule: Monday - Friday, 8:00 am - 5:00 pm

Description of Position:
Are you a customer service-oriented professional looking to advance your career? Join our team as a Customer Success Specialist at our leading food product supplier located in Napa, California. In this role, you will play a pivotal role in providing exceptional customer service and sales operations support to our valued clients in the food and beverage industry.

The ideal candidate will have experience in the foodservice industry is preferred, along with familiarity with CRM software such as Salesforce.com or a comparable system. Additionally, knowledge of the wine industry is a plus.

Description of Company:
We are a premier food product supplier based in Napa, California, specializing in the manufacturing of premium fruit purees, specialties, and blends. Committed to excellence and flavor, we cater to the diverse needs of our clients in the food and beverage industry, offering top-quality fruit products crafted with the finest ingredients.

Experience Required:
  • Develop and maintain sales relationships with assigned regional distributors.
  • Conduct monthly contacts via phone calls, emails, etc.
  • Forward direct sample leads and general leads to Distributor Sales Managers.
  • Log all interactions using Salesforce to ensure transparent communication with team members.
  • Review and analyze monthly/quarterly/annual region sales reports.
  • Provide weekly and monthly commentary to Sales Management.

Similar Positions:
  • Customer Service Representative
  • Sales Support Specialist
  • Client Success Manager

Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."

For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
  • Stockton - (209) 307-6115 
  • American Canyon - (707) 552-7800
  • Sonoma - (707) 939-2800

Meet Your Recruiter

Camila Matthews
Senior Staffing Coordinator, CSP

Camila is a fan-favorite that takes time to appreciate the important people in her life. She lives and works to make a positive difference. In another life, she would be a realtor on House Hunters. Earlier in this life, she rowed for a whaleboat team in San Francisco!

Apply Online
Apply with LinkedIn Apply with Facebook Apply with X

Send an email reminder to:

Share This Job:

Related Jobs:

About Napa, CA

Ready to take your career to new heights? Explore our job opportunities in and around beautiful Napa, California! Known for its world-renowned vineyards, stunning scenery, and vibrant cultural scene, Napa offers a unique blend of career growth opportunities and a relaxed lifestyle. Imagine working in the heart of wine country, surrounded by rolling hills, hot air balloons floating in the sky, and top-rated restaurants showcasing the region's farm-to-table cuisine. With its proximity to iconic landmarks like the Napa Valley Wine Train, Oxbow Public Market, and the Uptown Theatre, as well as countless art galleries and outdoor recreation areas like Skyline Wilderness Park, Napa is the perfect place to blend work and play. Don't miss out on the chance to be part of this dynamic community – check out our job listings today!