Customer Service Representative
Job Location: Stockton, California
Pay Rate: $16-$17/hour
Job Type: Permanent
Schedule: Monday - Friday, 8am-4:30pm
job number 125939
Description of Position:
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative at our glass manufacturing warehouse. In this role, you will play a vital part in interacting with customers to address their inquiries, provide solutions to concerns, and facilitate order entry processes. Key responsibilities include answering phones, performing 10-key data entry, handling filing tasks, and accurately entering orders. Prior experience in phone answering is essential for success in this role. Proficiency in understanding decimals and fractions is strongly preferred, enabling you to assist with complex measurements and calculations.
Our ideal candidate is someone who values reliability and is committed to a long-term position. As a Customer Service Representative, you will contribute to maintaining our company's reputation for exceptional service and quality within the glass manufacturing industry.
Description of Company: Our company is a prominent player in the glass manufacturing sector, located in Stockton, California. With a strong emphasis on quality and customer satisfaction, we strive to deliver top-notch products to our clients.
- High school diploma or equivalent
- Effective communication skills to interact efficiently with customers, shop, and office staff
- Ability to propose solutions to discrepancies and issues that may arise during job processes
- Positive, confident, and professional demeanor when handling customer service matters
- Strong time management skills, including multitasking and prioritization
- High accuracy and attention to detail
- Desire to work in a safety-conscious environment
- Excellent organizational skills
Bilingual Customer Service Representative
Call Center Representative
Customer Support Specialist
BOLT Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, and we encourage you to apply even if you do not "Check all the boxes."
If you have questions about this position or want to know about other job opportunities at BOLT, you may call or text us at the following numbers:
- Stockton - (209) 307-6115
- American Canyon - (707) 552-7800
- Sonoma - (707) 939-2800