Customer Service Representative

Richmond, CA 94804

Posted: 07/18/24 Industry: Customer Service Job Number: 126604 Pay Rate: 24.00-25.00

Job Description

Customer Service Representative

Job Location: Richmond, California

Pay Rate: $24-$25/hour

Job Type: Permanent

Schedule: Monday - Friday, 8am-5pm

**Required: Previous invoicing experience 

Description of Position:
Do you have experience as a Customer Service Representative and interested in a temp to hire opportunity? We are seeking a self-motivated Customer Service Representative to perform a variety of duties including servicing customer calls, invoicing, collections, reconciliation, filing, scanning, and basic administrative tasks. The primary duties are coordinating customer phone calls, collections, and data reconciliation. The ideal candidate has 2 years of accounting experience.

Key Responsibilities:
  • Answer incoming calls and assist in routing accordingly
  • Assist walk-in customers
  • Handle customer invoices and collections
  • Enter work orders into the system
  • Assist dispatch when needed
  • Update orders in the system
  • General clerical duties including filing, scanning, sorting mail, and data entry
  • Maintain office files, including billing and invoicing accounts
  • Compile Excel spreadsheets
  • Reconcile data with other locations
  • Note: Busy season is from November-April with limited time off during the winter holidays.


Description of Company: 
We are a leading propane supplier based in Richmond, California, providing high-quality services to residential, commercial, and industrial customers. Our team takes pride in delivering exceptional customer service and fostering a positive work environment.


Experience Required:
  • 2 years of accounting experience
  • Strong customer service skills
  • Proficient in Microsoft Office, particularly Excel
  • Excellent communication and organizational skills
  • Ability to multi-task and manage time efficiently


Similar Positions: 
  • Customer Support Specialist
  • Account Services Representative
  • Client Relations Coordinator
  • Administrative Assistant
  • Billing and Invoicing Clerk

Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."

For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
  • Stockton - (209) 307-6115 
  • American Canyon - (707) 552-7800
  • Sonoma - (707) 939-2800

Meet Your Recruiter

Camila Matthews
Senior Staffing Coordinator, CSP

Camila is a fan-favorite that takes time to appreciate the important people in her life. She lives and works to make a positive difference. In another life, she would be a realtor on House Hunters. Earlier in this life, she rowed for a whaleboat team in San Francisco!

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About Richmond, CA

Ready to take your career to new heights in Richmond, California? Explore our job opportunities in this vibrant Bay Area city teeming with growth and possibilities. Nestled between the stunning San Francisco Bay and the picturesque rolling hills of the East Bay, Richmond offers a dynamic blend of urban living and natural beauty. Home to bustling eateries like Salute e Vita Ristorante and the historic Craneway Pavilion, along with cultural gems like the Richmond Art Center and the East Brother Light Station, there's no shortage of charm and inspiration here. From the rugged beauty of Point Pinole Regional Shoreline to the exciting nightlife along Macdonald Avenue, Richmond has something for everyone. Join us on this exciting journey and discover the career opportunities that await you in this remarkable corner of Northern California!