Customer Service Representative

Petaluma, CA 94952

Posted: 11/09/24 Industry: Customer Service Job Number: 126870 Pay Rate: 25.00-30.00

Job Description

Customer Service Representative

Job Location: Petaluma, California

Job Type: Temporary

Pay Rate: $25-$30 per hour

Schedule: Monday - Friday, 8am-4:30pm

Description of Position:
Are you an administrative assistant with customer service experience? We are seeking a customer service representative for a temporary, 1-month project in assist with customer order management. The ideal candidate will have experience as an administrative assistant and in customer service, responsible for receiving customer orders, entering them into the system, and maintaining clear communication with both customers and the sales team. Preferred qualifications include experience with JD Edwards Software (ERP), as well as proficiency in Microsoft Outlook, Teams, Excel, and Word.

Key Responsibilities:
  • Receive and process orders from customers accurately and in a timely manner.
  • Enter customer orders into the company’s order management system.
  • Communicate directly with customers to confirm order details, provide updates, and resolve any inquiries or issues.
  • Liaise with the sales team to ensure smooth coordination of customer orders and product availability.
  • Maintain detailed records of customer interactions and orders.
  • Provide excellent customer service, ensuring customer satisfaction throughout the process.

Description of Company:
You will be supporting a well-established cheese production company in Petaluma, California, known for its high-quality artisanal cheeses and commitment to sustainable and safe food production practices. Join a passionate team dedicated to excellence in every product!

Qualifications:
  • Previous experience in a customer service or order processing role.
  • Strong communication skills, both verbal and written.
  • Proficiency in data entry and experience with order management systems.
  • Ability to manage multiple tasks and work efficiently in a fast-paced environment.
  • Strong attention to detail and accuracy.

Similar Positions:
Call Center Representative
Client Services Associate
Help Desk Support Specialist
Customer Support Agent

Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."

For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
  • Stockton - (209) 307-6115 
  • American Canyon - (707) 552-7800
  • Sonoma - (707) 939-2800




Meet Your Recruiter

Natalie Rivera
Staffing Coordinator

Natalie is a bilingual recruiter based in our Sonoma office. Around the office, she is known for her supportive attitude, impeccable handwriting, and perpetual desire for a Chick-fil-A sandwich. When she is not at work, Natalie loves to visit different California hiking destinations.

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About Petaluma, CA

Ready to embark on a rewarding career journey in Petaluma, California? Discover exciting job opportunities in this vibrant city known for its picturesque landscapes, historic architecture, and thriving arts scene. Nestled in Sonoma County, Petaluma offers a perfect blend of small-town charm and big-city amenities. From the iconic Petaluma River and Helen Putnam Park to the renowned Petaluma Arts Center and Cinnabar Theater, this region boasts a unique cultural flair that sets it apart. Embrace career growth amidst charming boutiques, delectable farm-to-table dining experiences, and the enchanting local wines. Join us in exploring job listings that could redefine your future in this captivating region!