Customer Service Representative

Dixon, CA 95620

Posted: 07/18/24 Industry: Customer Service Job Number: 126622 Pay Rate: 23.00-25.00

Job Description

Customer Service Representative

Job Location: Dixon, California

Pay Rate: $23-$25/hour

Job Type: Permanent

Schedule: Monday - Friday, 8am-5pm
**Required: Previous invoicing experience

Description of Position:
We are seeking a highly motivated and organized Customer Service Representative to join our team. The CSR will be responsible for a variety of duties, including handling customer calls, invoicing, collections, reconciliation, and basic administrative tasks. This role plays a crucial part in ensuring excellent customer service and efficient office operations.

Description of Company:
We are a leading propane supplier based in Dixon, California, providing high-quality services to residential, commercial, and industrial customers. Our team takes pride in delivering exceptional customer service and fostering a positive work environment.

Responsibilities:
  • Answer incoming calls and assist in routing them accordingly.
  • Provide assistance to walk-in customers and address their inquiries.
  • Handle customer invoicing and collections to ensure timely payments.
  • Enter work orders and updates into the system accurately.
  • Assist the Dispatch team as needed.
  • Perform general clerical tasks, such as filing, scanning, sorting mail, and data entry.
  • Maintain office files, including billing and invoicing accounts.
  • Compile and manage Excel spreadsheets for data organization.
  • Reconcile data with other company locations to maintain accurate records.

Experience Required:
  • Minimum of 2 years of experience in customer service, with a focus on coordinating customer calls, collections, and data reconciliation.
  • Proficiency in accounting and invoicing procedures.
  • Strong organizational skills with attention to detail.
  • Knowledge of Microsoft Office applications, especially Excel.

Similar Positions:
  • Customer Service Specialist
  • Customer Support Representative
  • Client Service Coordinator
  • Accounting Clerk

BOLT Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. In addition, we understand that you might not meet every requirement for this position. We encourage you to apply for this role even if you do not "
Check all the boxes."

If you have questions about this position or want to know about other job opportunities at BOLT, you may call or text us at the following numbers:
  • Stockton - (209) 307-6115
  • American Canyon - (707) 552-7800
  • Sonoma - (707) 939-2800

Meet Your Recruiter

Camila Matthews
Senior Staffing Coordinator, CSP

Camila is a fan-favorite that takes time to appreciate the important people in her life. She lives and works to make a positive difference. In another life, she would be a realtor on House Hunters. Earlier in this life, she rowed for a whaleboat team in San Francisco!

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About Dixon, CA

Ready to ignite your career in the picturesque surroundings of Dixon, California? Nestled in Solano County, this charming town offers a blend of countryside tranquility and vibrant city life. With the majestic landscapes of Hall Memorial Park and the Dixon May Fairgrounds beckoning outdoor enthusiasts, and the vibrant arts scene at The Urban Hive Gallery and Dixon Theatre Company for culture seekers, Dixon has something for everyone. Consider the region's delicious farm-to-table dining options, proximity to Sacramento's professional sports teams and venues, and warm community spirit as reasons to explore the job opportunities awaiting you in this captivating locale. Dive into our job listings today and discover the endless growth possibilities that Dixon, California has in store for you!