Customer Service Representative/Inside Sales

Napa, CA 94558

Posted: 03/26/19 Industry: General Office Job Number: 00002NKV Pay Rate: 20.00
We are looking for a permanent role for a wine company in Napa. This will be a temp to perm opportunity for an exciting company to partner with. We are looking for a customer service representative who has stellar data entry skills, is confident, and has great follow through.

JOB DUTIES:
-Cheerfully receive customer orders/information from sales reps via email and telephone
-Accurately place orders into the purchase system and complete order approval process
-Communicate with customers, sales reps, vendors and internal team with patience and clarity
-Track and maintain electronic and physical records
-General data entry and tracking using Excel
-Prepare and distribute reports, statements, letters, memos with discretion and speed
-Prepare samples/sales packages for mailings or customer pick up
-General office duties including filing, mass mailings, answering phones, receiving guests, etc.

QUALIFICATIONS:
-Minimum of one year experience in similar role, wine industry preferred
-Excellent verbal and written communication skills
-Detail oriented, organized, and reliable
-Advanced computer, keyboard and data entry skills with emphasis on accuracy
-Microsoft Excel and Outlook proficiency
-Able to solve problems and follow through on assigned tasks, work in a fast paced environment where accuracy is critical

Matt Thacker
Sourcing Specialist

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