Customer Service/Logistics Coordinator

Benicia, CA 94510

Posted: 10/18/18 Industry: Warehouse/Logistics Job Number: 00002MKN Pay Rate: 20.00
Do you have experience in Logistics? We are seeking for candidates that have extensive experience in customer service and logistics.

This position requires to accurately arrange and co-ordinate all aspects of the export procedure whilst adhering to deadlines in accordance with the Company's business policies and procedures to ensure exceptional customer service.

Responsibilities include:
coordinate and schedule pick-up of wine with wineries and trucking companies
book containers with steamship lines
issue documentation for export shipment (AES, AWB, House B/L)
invoice the customers or our overseas offices
establish good relationship with our customers and vendor
update and maintain shipment information in our window based order processing program
Communicate with trucking companies, shipping lines, and Customers

Job Requirements:
Team player with proven ability to work well under pressure and CONSTANT deadlines
Solving skills with the ability to seek alternative solutions for dilemmas and problems
Strong attention to detail with excellent follow-up
Professional aptitude, presentation and demeanor
Detailed oriented
Ability to work a 40 hour work week on a regular basis is essential
Can quickly learn new skills
Excellent Customer Service Skills
Language skills English fluent (written and spoken)
Computer skills MS Office Package
Education/ Qualifications Any form of forwarding and clearing qualification preferable but not required

Camila Matthews
Staffing Coordinator

Hire Date: March 11, 2011
Favorite restaurant: Zen, Alameda
Words to staff by: “Longevity, reliability, availability, flexibility”
Words to work by: “Make a positive difference”
Dream vacation: Fiji
Something few people know about me: I rowed for a whaleboat team in San Francisco

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