Customer Service Agent

Santa Rosa, CA 95402

Posted: 11/21/18 Industry: General Office Job Number: 00002MWR Pay Rate: 15.00
Work for a trucking and logistics company in Santa Rosa. Flexible hours and schedule for the busy life that you lead! This role will be focused in basic clerical tasks and will assist in general office functions as needed. We are looking for someone with at least 1 to 2 years experience in an office environment.

RESPONSIBILITIES:
-Answer incoming calls and properly direct to departments if unable to answer question
-Receive and distribute communications
-Input orders that come in
-Provide quotes to customers and prospective clients
-Provide current status of orders
-Perform all other office tasks

QUALIFICATIONS:
-Bilingual (Spanish/English preferred but not required)
-Proficient in MS Word and Excel
-Ability to prioritize and multi task
-Excellent written and verbal communication skills
-Strong attention to detail
-Strong organizational skills
-Eager to learn with great attention to detail
-Excellent work ethic

Pay Rate: $15/hour
Will be required to take a skills test and behavioral test prior to interview

Lisa Scanlon
Staffing Coordinator

Hire Date: February 2013
Alma Mater: Chico State University
Favorite restaurant: Tomasso’s (in SF)
Words to Staff By: “Go with your gut.”
Words to Work By: “You’ve got to be kidding me!”
Interesting Accomplishment: “To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.” – Ralph Waldo Emerson
Something Few Know About Me: I achieved my 15 minutes of fame one day by playing guitar in a rock band in Oregon.

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