Sonoma, CA 95476
Primary Duties and Responsibilities:
Direct contact for information/inquiries to/from the Sales Team and Domestic Distributor Partners regarding products, inventory availability, pricing, orders, shipments, invoicing and credit memos.
Receives & reviews all incoming orders for accuracy in customer data, product order and availability, domestic state and export compliance, price, and credit terms.
Enters orders for fulfillment and provides necessary information to third party distribution partners and Distribution department for customer order acknowledgement and coordinated shipment terms.
Prepares and distributes daily and monthly summary of orders and shipments.
Coordinates new customer setup and credit applications
Maintains company EDI and ERP customer databases.
Reconciles and maintains timely and accurate collections of accounts receivable balances, ensures timely posting of cash receipts and daily issuance of customer invoicing.
Communicates status of account problems on a regular basis.
Enters and processes credit memos associated with promotions, programs, samples, displays, POS, etc. In an accurate and timely fashion
Receives, copies, and posts bank deposits in ERP system.
Maintains accurate pricing list (FOB/case/territories) including distributor pricing.
Processes broker and distributor commissions.
Performs special assignments, projects, and other duties as required.
Associates Degree (A.A.) or equivalent education, and minimum three to five years of experience in the food industry.
Maintain acute attention to detail and possess strong organizational, problem-solving, administrative, and analytical skills.
Possess knowledge of customer service principles and practices with working knowledge of A/R.
Demonstrates excellent verbal and written communication skills and the ability to understand and follow written and verbal instructions.
Proficient in Word, Excel, Access, PowerPoint, Outlook, and Microsoft Windows operating system.
- Experience with Microsoft Dynamics Navision, QuickBooks, and Electronic Data Interchange systems a plus.
Excellent interpersonal skills and an ability to deal effectively with a diversity of individuals.
Quick and flexible
Hire Date: February 2013
Alma Mater: Chico State University
Favorite restaurant: Tomasso’s (in SF)
Words to Staff By: “Go with your gut.”
Words to Work By: “You’ve got to be kidding me!”
Interesting Accomplishment: “To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.” – Ralph Waldo Emerson
Something Few Know About Me: I achieved my 15 minutes of fame one day by playing guitar in a rock band in Oregon.