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Loan Officer

Santa Rosa, CA

Post Date: 11/24/17 Job ID: 00002HXY Industry: Not Determined Pay Rate: 40000.00
Learn a new trade and gain knowledge in an exciting industry. We are looking for loan officers to ensure compliant and profitable production of direct to consumer mortgage loans. There will be VERY limited cold calling, as most leads will be coming from interested parties. We are looking for staff that can provide excellent guest service and meet established goals provided by management. This position will be in a call-center environment.

-Meet or exceed established goals for number of loans originated and closed
-Understand all mortgage products, present advantages, and disadvantages Guests to determine the best product to meet their needs
-Ensure all loans meet audit, operations, compliance, regulatory and vendor guidelines to prevent leakage or buybacks
-Responsible for communication with Guest throughout the complete loan transaction
-Partner with processors to ensure positive and proactive coordination between sales and operations for Guest satisfaction
-Attend all sales trainings and meeting as required

-High school graduate
-Sales oriented
-Call center experience preferred
-Ability to gain NMLS license after being hired
-Ability to understand mortgage and banking regulations pertaining to mortgage sales and service
-High ethical standards and integrity
-Excellent customer service skills

Lisa Scanlon
Staffing Coordinator

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