Administrative Services Manager
The Administrative Services Manager is responsible for the development, implementation, coordination and administration of functions related to Human Resources. The Administrative Services Manager will be a member of the IT Support Group and have direct responsibility for Mobile Phone/Broadband Administration. This position is also responsible for office management, ensuring that the office environment is functioning at the highest possible level.
Essential Duties and Responsibilities:
Human Resources (65%)
Guides and manages the overall provision of Human Resources services, policies, and programs for the company. Including but not limited to:
All payroll related activities including:
o Employee profile development and management in ADP system.
o Payroll preparation and processing via ADP.
o Payroll posting to Navision.
o Indirect management of state and federal taxes and all relative reporting.
o Management of OTO program.
o Preparation of annual payroll/payroll burden budget in conjunction with CFO and Controller.
Management of 401(K) payroll contribution program, reporting, annual census and profit distribution communication.
Involvement, direct or indirect, in creation of Job Descriptions.
Development of drafts, reviews and recommendations of policy and procedures and maintenance of employee related documentation.
All employee benefit programs in conjunction with benefits broker. This duty includes review, recommendation and implementation of health plans and preparation of annual budget.
Guidance and support to personnel for all Human Resources-related needs and activities, including interpretation and application of Company policies and administration, performance management, conflict resolution, employee concerns, and disciplinary procedures.
Collaboration with benefit providers and employees to resolve benefit issues.
Management of, and collaboration with, outside HR resources for policy, procedure and document creation and management.
Liaison with Temporary Staffing Agencies for staffing needs.
Staff recruiting and preliminary candidate evaluation and recommendation process.
Ensuring hiring manager and team preparedness throughout the hiring process, managing interview and selection method in a manner that is both efficient and professional.
Preparation of position offer letters to candidates, clearly communicating all aspects of employment, including salary, benefits, and other applicable terms.
Scheduling and follow up on pre-employment testing for job candidates, including background checks, pre-employment drug screens and physical to ensure compliance with Company's standards for employment.
New Hire Orientation programs that ensure all new personnel are provided with relevant information, training, and documents.
Termination, exit and all follow through with departing employees.
Implementation of staff training and development programs, including subjects which may be required by regulation or company interest.
Managing compliance of all federal and state employer/employee related programs including OSHA.
Managing Worker's Compensation program and liaising with WC Provider for annual premium renewal census.
Managing safety and emergency preparedness programs, including design and implementation of staff training programs.
Development and execution of the Esprit de Corp program including the annual plan and budget.
Management of Employee Birthday and Anniversary Program including annual budget.
Maintenance of company rosters and lists.
Management of TPPNV Public calendar.
Development and maintenance of SOPs.
Other projects as may be required.
Special projects as assigned.
IT Administration (10%)
As part of the IT Support Group works to provide an environment where technology is a seamless tool for employees. Responsibilities include but are not limited to:
Helping to resolve MIS/IT-related issues and provide follow up and/or answers in a timely manner.